How to Sell Products on WhatsApp Business in 2025

With the new year, everyone takes a New Year’s resolution, so, why not your businesses? In today’s digital age, WhatsApp Business has become one of the trendy sources through which businesses interact with customers easily. Now WhatsApp is no longer just a messaging platform. It is the best tool for you through which you can promote and sell your products online. If you are wondering how to sell products on WhatsApp Business in the year 2025 then this is a guide for you.
This guide explains the things through which you can easily set up your business WhatsApp, promote, and successfully sell your products on WhatsApp Business.

Why Sell Products on WhatsApp Business?

Selling products on WhatsApp business is all about a strategy that opens doors to multiple benefits. That includes:

• Direct Engage with Customer: WhatsApp businesses give you a platform through which you can directly connect with your customers. Also, with this user-friendly tool, you can answer any query in real time without any delays.
• Cost-Effective Marketing:WhatsApp through you can Promote your products on WhatsApp with an affordable method. So, as compared to the traditional method you can connect with your customer in a more affordable promotional strategy. Also, you can connect and attract new customers as well.
• Personalized Shopping Experience: Even while integrating the WhatsApp business API you can provide a more personalized shopping experience. And customers like personalized recommendations and quick responses. Those steps attract and engage more customers with your businesses.
• Global Reach: With over 2 billion users worldwide and in the year 2025 we predict that this number will increase. So, with the help of WhatsApp, you can reach local and international audiences effortlessly.

Have you just started your business, and what to know how to sell products on WhatsApp Businesses? Then don’t worry, with the following steps, you’ll understand.

How to Sell Products on WhatsApp Businesses

Step 1: Setting Up Your WhatsApp Business Account

Take a first step with creating a WhatsApp Business account. Here’s how to get started:
Download and Install the WhatsApp Business App
Go to the Google Play Store or Apple App Store and download the WhatsApp Business app. After downloading the app, register your business phone number. And set up your business profile. Make sure your profile includes:

• A professional profile picture is better for using your logo.
• Business name and description that gives a glimpse of your company and businesses.
• Address, working hours, and contact information.

Here read a detailed guide: How to Create a WhatsApp Business Account

Create a Product Catalog

WhatsApp Business has wonderful features and it’s known as the catalog. With this feature, you can showcase your products and services. With this feature, you can include product images, product descriptions, and prices.

You can add as many products as you like. Also, you can organize them into categories as needed.

Automate Responses with Quick Replies

Also, you can set up quick replies to save time by addressing common customer questions. Such as,

• “What is the price of [product]?”
• “What are the delivery options?”

You can set up a more customized and personalized quick reply with WhatsApp business API.

Enable Payment Options

Even while integrating the WhatsApp businesses API you can set up the payment options as well. That makes it easier for your customers to purchase your products through WhatsApp business. As a result, you can make transactions quick and hassle-free for customers.

Step 2: Attracting Customers to Your WhatsApp Business

Your account is set now. In the next step we have to attract customers. Here we mention a few tricks to promote your businesses through WhatsApp:

Promote Your WhatsApp Number

Let people and your customers know that they can reach you on WhatsApp! For that promote your WhatsApp Business number by adding your WhatsApp number to your social media pages, website, and email signature. So, while visiting your social pages, and website and checking your email your customers get ideas about your WhatsApp business.

Nowadays barcode scanning is most used to promote the products. So, you can get in touch with your customers while printing your WhatsApp barcode on your business card, pamphlet, brochures, etc.

Use WhatsApp Broadcasts

With the broadcast feature, you can send messages to multiple customers at once. With this broadcasting, you can reach your customers to be notified about your new product launches, exclusive discounts or offers, seasonal sales, limited-time deals, and more.

Also, with BotXPert’s WhatsApp Broadcasting, you can do Broadcasting with the CTA. That helps you to increase your sales revenue.

Leverage WhatsApp Status Updates

Also, keep post engaging updates about your products or services using the status feature. You can post statuses about new arrivals, highlight customer testimonials, and Announce promotions or events.

The status disappears in 24 hours. So, this is a great way to share time-sensitive information.

Step 3: Selling Products Effectively

Once your customers start interacting with your business your customers want a personalized buying experience.

Engage Customers with Personalized Messages

Make your customers feel valued by using their names and offering customized product recommendations based on their preferences. After a year of research, BotXpert brings the ready templates. Those templates help you deliver personalized recommendations to your clients.

Share High-Quality Content

To enhance your customers in WhatsApp you must use visually appealing images and videos to showcase your products. An attractive product image increases the chances to purchase your products. So, keep the quality of products high and clean.

Run Promotions and Contests

With the BotXpert’s brodacsting through you can keep your audience engaged by running contests or offering exclusive discounts. For example, “Buy 2, Get 1 Free” campaigns attract your customers to buy more.

Be Responsive

It’s the best way to provide the best customer support is to respond promptly to inquiries. If customers feel ignored then they lose interest in your business. But as a human, you can not able to replay promptly. That’s why we recommended using automation tools like BotXpert. Through this, you can easily handle all inquiries, even during off-hours.

BotXpert Makes Selling on WhatsApp Business Easy

Managing the different aspects of selling products on WhatsApp Business can feel overwhelming. Especially when you work on multiple tasks at a time. Like responding to customer queries, sending out promotions, and keeping track of your orders. And here BotXpert comes into action. We are your trusted partner to offer a seamless and efficient solution.

Here’s how BotXpert can transform your WhatsApp Business experience:

1. Auto Responses to Customer Inquiries

With the BotXpert templates, you can customize the answers based on frequent customer inquiries. And your customized WhatsApp bot can answer repetitive customer queries like “What is the price of this product?” or “What are your delivery options?”. This ensures that customers can receive instant replies, improve the overall experience and you can focus on more important tasks.

2. Handle Bulk Broadcasts Seamlessly

BotXpert’s WhatsApp API makes it easy to send bulk broadcasts efficiently. Through this, you can reach out to a large audience with a personalized message. And you can promote your products and drive sales. Whether you share discounts, product updates, or exclusive offers, messages reach the right audience at the right time. With BotXpert you set a campaign for broadcasts with a few clicks.

3. Manage Orders and Track Deliveries

Tracking the customer orders is crucial to ensure a timely delivery. BotXpert offers tools to manage orders in real time. And provide a feature through which you can deliver tracking notifications to your customer. Through this, you can eliminate confusion, reduce errors, and keep your customers informed. Even with the tracking messages you can keep maintaining your clients trust.

4. Enhanced Customer Experience Through Personalization

BotXpert can provide personalized interactions while analyzing your customer behavior and preferences. You can customize product recommendations, greetings, and follow-up messages. This helps you in building stronger relationships with your customers. And encourage users for future purchases as well.

5. Simplify Workflow

Our solutions easily integrate with your existing systems. Such as CRMs, payment gateways, and inventory management tools. It ensures that your business operations remain smooth and synchronized. That helps you to expand your reach through WhatsApp.

6. Real-Time Insights and Analytics

With BotXpert you get detailed insights into customer engagement, message performance, and sales trends. With this insight, you can make data-driven decisions to improve your marketing strategies and boost sales.

Conclusion:

To sell your products on WhatsApp Business is a smart and affordable way to grow your business. Because WhatsApp’s user-friendly features help to engage your customers. Also. It helps you to showcase your products, and close sales directly through chat.

After setting up your account properly you can create a complete product catalog. Also, you can use promotional tools like broadcasts and statuses and you will master selling products on WhatsApp Business in the year 2025.

So, are you ready to take your WhatsApp Business to the next level? Contact BotXpert today and explore our cutting-edge WhatsApp API solutions. Discover How to Sell Products on WhatsApp Business effortlessly in 2025